Help Centre
Are my funds safe?
Short answer - yes, absolutely.
As an EU financial institution, Papaya Ltd, which is the issuer of Blackcatcard, is legally obliged to "safeguard" its customers` money.
"Safeguarding" means keeping customers` money in a separate account with an accredited credit institution. This guarantees that in the event of insolvency, the risk of customers` funds being lost or utilized to settle the issuer`s debts is mitigated.
Papaya Ltd safeguards all customers` money with a trusted Lithuanian credit organization.