Help Centre

How to block my Blackcatcard?

You can block and unblock your payment card at any time in the mobile app: go to the "Money" section, select the card you need and use the "Block card" button (at the bottom of the screen). You should immediately block your card if it has been lost or stolen, or you suspect that the data has become known to unauthorized persons. You can later unlock the payment card if your suspicions are not confirmed.

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