Why is my transaction not displayed in the History?

This website uses cookies

Cookies are small text files that are sent to and stored on your access device (mobile phone, computer, tablet computer or other device for accessing the internet), whenever you visit a website. Cookies are useful because they allow a website to recognize a user's device and to make a user's experience more efficient. See more information in Cookie policy.

Essential

Always Active

These cookies are strictly necessary to provide you with services available and to use some of its features, for example access to secure areas. Because these cookies are strictly necessary to deliver our services safely, you cannot refuse them without impacting how our website functions. You can block or delete them by changing your browser settings.

Marketing

Essential

These cookies and pixels are used to make advertising messages more relevant to you and your interests. They also perform functions like preventing the same ad from continuously reappearing, ensuring that ads display properly and in some cases selecting advertisements based on your interests. Further, we are using these cookies and pixels in order to exclude you from Blackcatcard advertising and to help to better define user groups.

Analytics

Essential

These cookies collect information that is used either in aggregate form to help us understand how visitors use our website or how effective our marketing campaigns are. They help us to customize our sites and the signup to enhance your experience.

For these purposes, our website uses Google Analytics, a web analysis service provided by Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland, (“Google Analytics” or “Google”). Google Analytics employs cookies that are stored on your device in order to facilitate an analysis of your use of our website. The legal basis for the processing of said data is your consent under Art. 6 (1) (a) GDPR. The information generated by these cookies, i.e. place and frequency of your visits to our site, including your IP address, is transmitted to Google’s servers in the USA and stored there. The USA is a country that - in the terms of EU Regulation 2016/679 (‘GDPR’) - does not provide an adequate level of protection of personal data; this implies, among other things, that governmental agencies in the USA may have the right to access your data without effective remedies being available.

Google is able to combine above mentioned data collected from your usage of our website, with other data collected by Google on your usage of other Google products, for profiling purposes and purposes which are entirely up to Google’s discretion. This applies to Google products such as the Google search engine and independent of visiting the Blackcatcard website as well as regardless of which device you are using. Google may also transfer this information to third parties where required to do so by law or where such third parties process this data on Google’s behalf. Google Ireland Limited transfers data to Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and Alphabet, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. While using Google Analytics our website employs the extension “anonymizeIp”. In doing so, Google abbreviates and thereby anonymizes your IP address before transferring it from EU/EEA member states. Click here to opt out from this processor across all domains https://safety.google/privacy/privacy-controls/

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Accept all

Preferences

Help Centre

Why is my transaction not displayed in the History?