Help Centre

How to top-up an account?

Click on the "Top Up Account" button on the main screen and select one of the transfer options: using a top-up code or by incoming SEPA payment. Both options are free.

Additionally, you can top up your account by selling cryptocurrencies. In order to sell it, click on “Crypto service”, pick a currency and click on “Sell”.

In order to top up your integrated hot wallet, click on the “Crypto service” pick a currency and click on “Receive”. Your wallet’s address and the QR code will be available on the screen.

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Am I able to get an account statement?

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IBAN of which country is given?

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Will I be able to use my card if the account is closed?

If there are any questions, you can contact the 24/7 support below

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You can bank on us®

Mobile and online banking with a free IBAN, payment cards, cashbacks and crypto features

Blackcatcard is issued by Papaya, Ltd. Papaya, Ltd. is licensed by the Malta Financial Services Authority as an Electronic Money Institution (EMI). Registration number C55146. Therefore the official language of the documentation including the Contract is English.

In addition to the obligation to fulfill the conditions of Papaya, Ltd., a client is responsible for knowledge of and compliance with the laws of the jurisdiction of country of his/her citizenship.
Papaya Ltd. does not take responsibility for the possible violation of the local laws of the country of the client’s citizenship, that may appear due to the use of the Blackcatcard product.

Papaya Ltd., 31 Sliema Road, Gzira GZR 1637 – MALTA.

Regulated by the Malta Financial Services Authority (MFSA)

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